Follow Us On Facebook


Tell us what you think about our dealership

We value your opinion. We want to know how we're doing and what we can do better

Out of the 61 total reviews posted on this site, we average 5.0 stars per review.

Staff Member:
Sort By:
Sort From:
Results Per Page:
Search Term:

Cindy from Tomah WI reviews Buss Ford Lincoln

by cindy l sigler (tomah, WI) on 2/24/2017 10:31:15 AM

Department: Unspecified

Staff Member: Unspecified

Buss Ford is a WONDERFUL place to purchase a car! We traveled a ways to get here- but the internet manager guided us to the perfect deal for our family. The fun never ended- there were prizes and popcorn, along with a friendly coordinated team, who made our experience worth the trip- Thank you- Buss Ford

Moria From Cary Reviews Buss Ford Lincoln

by Moira Roe (Cary, IL) on 2/7/2017 9:08:42 AM

Department: Quick Lane Management

Staff Member: Isaac Chambers

This is also for Brandon Wiley. I have stop by a few times over the last 2 months because of the low tire pressure light coming on. Each time, the Quick Lane team addressed the problem with the tire pressure. When I stopped in last night, Isaac and Brandon identified this was a recurring theme and wanted to identify the real problem. Sure enough, the tire wasn't properly seated any longer so it was generating a slow leak. They fixed the problem efficiently and quickly and got me back on the road. I will definitely continue to use Buss Ford for any of my service needs because of great people like this. Note: thanks to the technician who actually identified and resolved them problem. I don't know what his name is.

Tom M reviews Buss Ford Lincoln

by Tom Malewski (McHenry, IL) on 1/2/2017 10:46:21 AM

Department: Sales

Staff Member: Joe Walker

I just wanted to drop a quick note on how impressed we are with Joe Walker. He took the time to show us all the features on our 2014 Escape. We had to stop in a couple of times, due to our busy schedules, to set up and show the Escapes features to our family. He is truly a sales professional. This is the second car we have purchased at Buss Ford, and our next car will be purchased through Joe and Buss Ford.

Rebecca P from Crystal Lake Reviews Buss Ford Lincoln

by Rebecca P (Crystal Lake, IL) on 8/25/2016 8:41:19 AM

Department: Sales

Staff Member: Chris Larson

It has been a year and a half since I made my purchase with Buss Ford, so I am happy to provide a picture of what an all-around experience is like with this company. This review is a long time coming because my experience at Buss Ford has far exceeded my hopes and expectations. It was my first time purchasing a vehicle, so it is safe to say that I did my fair share of research and "shopping around". It was on a whim that I decided to look at what Buss Ford had to offer, and boy am I thrilled that I did! Compared to the 10+ dealerships that I dealt with before coming to Buss, this place absolutely beats the rest. I was helped by Chris Larson, who was new at the time, and he seemed to be knowledgeable and passionate about the product that he was selling. I will admit that I was not the easiest customer to deal with. I was very picky, cautious, and asked tons of questions. However, there wasn't one time that Buss made me feel like I was difficult or inconvenient. All of my questions were answered, I felt extremely comfortable throughout the whole process; and most importantly, I was treated fairly. Drew, the GM, made a point to engage in conversation with me, a new customer who was clearly cautious and new to making a big purchase. A year and a half later, and I still feel connected to Buss. Chris has made it a point to let the customer (me) know that he cares. I recommend Buss Ford to everyone that I know (even the Chevy folk!), because I am 100% confident in their service. My lease will be coming to an end within the next year, and I will definitely be coming to Buss (and Chris Larson) for my next vehicle.

James W from McHenry Reviews Buss Ford Lincoln

by James P. Wieser (Mc Henry, IL) on 1/12/2016 11:44:07 AM

Department: Service

Staff Member: Unspecified

Awesome staff & quality of service!!!


Blue Oval Certified is all about one thing: Customer Service. It's about doing whatever it takes to make your experience a pleasant one, whether you're coming in to buy or lease a new car or Certified Pre-Owned vehicle, or just need to get parts or service.

A dealership that achieves Blue Oval Certification must commit to our highest standards of customer satisfaction.

Disclaimer:  Although Buss Ford attempts to provide information that is useful, Buss Ford cannot possibly insure accuracy of all information at all times. Any agreements made through the web site should be deemed temporary and non-binding. All prices are excluding tax, title and any fees necessary to complete a transaction All MPGs shown are estimated values. By submitting your phone number you give Buss Ford permission to call/text you in regards to a vehicle, trade-in, service, parts or any other request you may have.

*Must Qualify. Tax, title, license, and Doc Fee not included. See dealer for details.
**Must Qualify. On select models. See dealer for details.